Last updated: 15 October 2026
This page explains how Emerge New Woman handles personal information on the website and in the Emerge New Woman wellbeing app.
Who we are
Emerge New Woman (ENW) is a non-governmental organisation in Ghana. This policy covers our website at emergenewwoman.org and the Emerge New Woman wellbeing mobile app on Google Play and the Apple App Store.
Contact: info@emergenewwoman.org, 54 Leshie Crescent Link, Labone, Accra, Ghana. Phone: +233 302 795 348.
Information we collect
You give us information when you create an app account, register for an event, book a session, contact us, donate, or buy from the bookstore. That can include your name, email, phone number, occupation, messages, and wellbeing information you choose to enter in the app.
Payments are processed by Paystack. We receive payment status, amount, and reference. We do not store your full card number.
Our site and app hosts may collect technical data such as device type, app version, and IP address so the services can run and stay secure.
How we use it
We use this information to create and manage your app account, provide wellbeing tools and support, register you for events, respond to messages, process donations and bookstore orders, and send confirmations you asked for.
We do not sell personal information. We do not use it for third-party advertising.
Who we share it with
We share data only with providers who help us run ENW: website and app hosting, our content system, email delivery, and Paystack for payments. They may use the data only to provide those services.
We may also disclose information if the law requires it, or to protect someone from serious harm.
How long we keep it
We keep account and app data while your account is open. Event, booking, and message records are kept for as long as we need them to run programmes and respond to you.
Donation and order records may be kept longer where accounting or legal rules require it. Those records are not used to keep a deleted app account active.
Your choices
You can ask to see or correct your personal information. If you created an account in the wellbeing app, you can permanently delete that account and all synced data from inside the app.
Steps for deleting the app account are on the delete account page.
Children
The website and wellbeing app are for adults. We do not knowingly collect personal information from children.
Changes
If this policy changes, we will post the updated version on this page and change the date below.